The skeptical green consumer revisited: Testing the relationship between green consumerism and skepticism toward advertising

Author(s)
Jörg Matthes, Anke Wonneberger
Abstract

This article revisits the widely believed notion of the skeptical green consumer, in other words, that green consumers tend to distrust green advertising. Study 1, a survey of U.S. consumers, found no positive relationship between green consumerism and general ad skepticism. However, green consumerism was negatively related to green advertising skepticism. Study 2, a survey of Austrian consumers, addressed the underlying mechanism of this negative relationship in a mediation analysis. It was shown that green consumers saw more informational utility in green ads than nongreen consumers did. This, in turn, decreased their green advertising skepticism. The emotional appeal of green ads, however, had no impact on green advertising skepticism. Findings suggest that the "dilemma for marketers who desire to target the green consumer" (Zinkhan and Carlson 1995, p. 5) is far less serious than previously thought.

Organisation(s)
Department of Communication
External organisation(s)
University of Amsterdam (UvA)
Journal
Journal of Advertising
Volume
43
Pages
115-127
No. of pages
13
ISSN
0091-3367
DOI
https://doi.org/10.1080/00913367.2013.834804
Publication date
2014
Peer reviewed
Yes
Austrian Fields of Science 2012
508007 Communication science, 508014 Journalism
ASJC Scopus subject areas
Communication, Marketing, Business and International Management
Portal url
https://ucrisportal.univie.ac.at/en/publications/889dd1c7-6a6e-4f8f-aba6-42e846c34ab0