You are not alone: Smartphone use, friendship satisfaction, and anxiety during the COVID-19 crisis

Author(s)
Anja Stevic, Kevin Koban, Alice Binder, Jörg Matthes
Abstract

Due to 'stay-at-home' measures, individuals increasingly relied on smartphones for social connection and for obtaining information about the COVID-19 pandemic. In a two-wave panel survey (N-Time2 = 416), we investigated associations between different types of smartphone use (i.e., communicative and non-communicative), friendship satisfaction, and anxiety during the first lockdown in Austria. Our findings revealed that communicative smartphone use increased friendship satisfaction over time, validating how smartphones can be a positive influence in difficult times. Friendship satisfaction decreased anxiety after one month, signaling the importance of strong friendship networks during the crisis. Contrary to our expectations, non-communicative smartphone use had no effects on friendship satisfaction or anxiety over time. Reciprocal effects showed that anxiety increased both types of smartphone use over time. These findings are discussed in the context of mobile media effects related to the COVID-19 pandemic.

Organisation(s)
Department of Communication
Journal
Mobile Media & Communication
Volume
10
Pages
294-315
No. of pages
22
ISSN
2050-1579
DOI
https://doi.org/10.1177/20501579211051820
Publication date
2021
Peer reviewed
Yes
Austrian Fields of Science 2012
508007 Communication science
Keywords
ASJC Scopus subject areas
Communication, Computer Networks and Communications, Media Technology
Portal url
https://ucris.univie.ac.at/portal/en/publications/you-are-not-alone-smartphone-use-friendship-satisfaction-and-anxiety-during-the-covid19-crisis(73cfcc0d-0570-46a6-81d3-aa2f9d096715).html