Think twice, scroll once: Encouraging critical reflection as a shield against health misinformation and overgeneralized messaging by social media influencers

Author(s)
Jaroslava Kanková, Jörg Matthes
Abstract

Social media influencers (SMIs) are central actors in today's digital environments, shaping young people's beliefs and attitudes. Yet, their messaging often contains misleading claims. This study examines the effects of two types of misleading communication by SMIs, misinformation and overgeneralized messaging, and tests an intervention designed to foster critical evaluation of this content. We conducted a 3 (message: misinformation vs. overgeneralized vs. correct) × 2 (intervention: present vs. absent) mixed-design online experiment using realistic TikTok videos, with Gen Z participants (18–25 years old) and a two-week follow-up (Nw

1 = 562; Nw

2 = 370). Both misinformation and overgeneralized content undermined message credibility, belief accuracy, source trustworthiness, and parasocial relationships. The intervention largely reduced susceptibility to misinformation, but these effects diminished over time. For overgeneralized messaging, the intervention's effects were minimal and short-lived. This suggests that while critical reflection provides short-term protection against misinformation, its effects do not extend to subtler forms of misleading content.

Organisation(s)
Department of Communication
Journal
Computers in Human Behavior
Volume
177
No. of pages
13
ISSN
0747-5632
DOI
https://doi.org/10.1016/j.chb.2025.108896
Publication date
12-2025
Peer reviewed
Yes
Austrian Fields of Science 2012
508007 Communication science
Keywords
ASJC Scopus subject areas
Arts and Humanities (miscellaneous), General Psychology, Human-Computer Interaction
Portal url
https://ucrisportal.univie.ac.at/en/publications/67466da0-c01d-41b9-9431-372a97f08137